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/ Case 04 · Retail & Distribution
From order to reconciled payment in a single chain
A corner-store (colmado) order comes in on WhatsApp and goes out invoiced, delivered, and collected without anyone typing it three times.
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MeasuresData-entry hours per week
eliminated at capture and reconciliation
eliminated at capture and reconciliation
MeasuresOrders with errors
shortages resolved before invoicing
shortages resolved before invoicing
MeasuresDays sales outstanding
measured from the pilot
measured from the pilot
Names, conversations, and figures are illustrative examples; the flow adapts to each client's systems.